CTG Services
Practical HR. Sized for where your business actually is.
Every engagement starts with a diagnostic. Before we recommend anything, we assess. The People Maturity QuickScan identifies where your business sits across ten people management domains — so the work we do together is always the right work for your stage.
Every engagement starts with a diagnostic -- not a proposal.
Generic HR advice is written for a business that looks nothing like yours. CTG starts by understanding where you actually are — your size, your industry, your growth stage — before recommending anything. The result is work that fits, gets used, and moves things forward.
Service 01
HR Foundations & Compliance
The foundation every business needs before anything else can work properly. Fair Work compliance, Modern Award interpretation, employment contracts, and the basic documentation that protects you and your team.
- Employment contracts and contractor agreements
- Modern Award identification and compliance
- Fair Work obligations and record-keeping
- HR policies and basic documentation
- Workforce planning frameworks
- Performance frameworks and review processes
- Managing underperformance and PIPs
- Disciplinary processes and documentation
- Difficult conversation frameworks
- Exit management
Service 02
Performance Management
A clear, consistent process for managing performance — so underperformers get proper support, difficult conversations happen earlier, and outcomes are documented correctly.
Service 03
Recruitment & Onboarding
Getting the right people in and set up properly from day one. Structured onboarding doesn’t just reduce time-to-productivity — it’s one of the highest-return investments a growing business can make.
- Recruitment process design and job documentation
- Interview frameworks and assessment criteria
- Structured onboarding programs
- Probation management processes
- Role clarity and position descriptions
- HR strategy development and roadmapping
- People maturity assessment (QuickScan)
- Workforce planning and structure
- HR systems and process design
- Ongoing HR advisory retainers
Service 04
HR Strategy & Advisory
For businesses at the stage where people management needs to be built deliberately. A practical HR strategy aligned to your growth stage, your industry, and the size of team you’re actually managing.
Service 05
Leadership Coaching
HR frameworks only work when the people managing them can use them well. Leadership coaching at CTG is practical and business-focused — building the capability of managers and owners to handle people situations with confidence.
- One-to-one leadership coaching
- Manager capability development
- Communication and influence frameworks
- Coaching for founders and directors
- NLP-informed behaviour change approaches
How it works
Every engagement follows the same starting sequence.
1
Assess
People Maturity QuickScan across 10 domains
2
Align
Framework scoped to your industry, size, and stage
3
Activate
Implementation that ends when it’s working
Most clients move from initial assessment to working framework in 60-90 days.
Social proof
What clients say about working with CTG
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[Client Name] — [Role], [Industry]
[Client quote — before state, experience, after outcome]
[Client Name] — [Role], [Industry]
[Client quote — before state, experience, after outcome]
[Client Name] — [Role], [Industry]