Who CTG works with
The right HR looks different depending on where you are.
CTG doesn’t deliver a standard HR package. We start by understanding your stage — then we build what actually fits.
Growing firms need different things than start-ups. Accounting firms need something different again. Find your situation below and we’ll show you exactly where to start.
If you have 11-200 staff
You've built something real. People management is the part that hasn't kept up.
There’s a stage most business owners hit somewhere between ten and fifty staff. The informal approach — gut feel, direct conversations, handling things as they come — stops working. Issues take longer to resolve. Compliance gaps that were easy to ignore become harder to ignore.
You’re not failing at HR. You’re just past the point where doing it informally is good enough.
CTG works with business owners and directors in financial services, accounting, NDIS, legal, and IT who are at this stage. We assess where you are across ten people management domains, identify the gaps that matter most for your size and industry, and build a practical framework you can actually use.
What this typically looks like:
- Employment contracts reviewed or rebuilt
- Performance management process documented
- Modern Award obligations clarified
- Onboarding process structured
- Offshore team framework established
If any of these sound familiar, you're in the right place.
What they're saying out loud
- “I handle every HR issue myself — there’s no process, just me.”
- “We had a complaint last month. I’m not sure we handled it correctly.”
- “I know our contracts need updating, I just haven’t had time.”
- “We lost a good person and I still don’t know why.”
What's underneath that
- No documented performance or HR process
- Compliance exposure they haven’t quantified
- Employment contracts that don’t reflect current obligations
- No structured onboarding or exit process
These aren’t signs of a bad business. They’re signs of a business that’s grown past its current people infrastructure. That’s a solvable problem.
If you're hiring your first or second person
Getting the foundations right from day one costs far less than fixing them later.
Hiring your first employee is a bigger legal and operational step than most business owners expect. Modern Award obligations, employment contracts, onboarding requirements, payroll setup — the compliance environment in Australia is specific, and getting it wrong early creates problems that compound.
You don’t need a full HR system. You need the right starting point — documentation, contracts, and processes that are appropriate for where you are now and flexible enough to grow with you.
- Employment contract review and setup
- Modern Award identification
- Basic HR documentation package
- Onboarding checklist and process
- Payroll structure guidance
If you're an accounting firm
Your clients have HR problems. You don't have to become an HR firm to solve them.
Accounting firms sit at a unique intersection. Your SME clients trust you with their numbers — and increasingly, they’re asking you about their people. Contracts, compliance, performance issues, offshore team management.
CTG works with accounting firms as a white-label HR partner. You refer, introduce, or co-deliver — we handle the HR. Your clients get expert support. You protect the relationship without taking on a service line you’re not built to deliver.
- White-label referral partnership
- Co-delivery model
- Offshore team HR support
- Client HR diagnostics and QuickScan
We assess before we recommend. Always.
Most HR engagements start with a proposal. CTG starts with a diagnostic.
The People Maturity QuickScan assesses your business across ten people management domains. The result is a clear picture of where you sit right now, which domains are at risk, and what needs attention first.
Ten minutes
Free — no obligation
Results delivered instantly
No sales call required
Industries we work in
Financial Services
Licensing obligations, ASIC compliance, and workforce structures that most generalist HR firms don’t understand.
Accounting
From sole practitioners adding their first employee to mid-size firms with offshore teams.
NDIS
The NDIS workforce environment is one of the most compliance-intensive in Australia — award complexity, worker screening, high staff turnover.
Legal
Law firms and legal practices have their own workforce culture and compliance considerations.
IT Services
Technology businesses with hybrid team structures, offshore components, and fast growth curves that outpace their HR foundations.
Not sure where you fit? The QuickScan will tell you.
Ten minutes. Free. No sales call. A clear starting point when you’re done.